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DOCUMENTATION & HELP CENTER

Mov Support & Troubleshooting

Find solutions for installer trust verification, local model directories, custom GGUF setups, and quick keyboard navigation.

⌨️

Keyboard Shortcuts

Master navigation inside Mov and control the Pouli Mou sidebar without lifting your hands from the keyboard.

Toggle Pouli Mou Sidebar
Ctrl + B
Summarize Active Tab
Alt + S
Attach Page Context (+ page)
Alt + P
Focus Prompt Bar
Ctrl + /
Clear Current Chat Context
Alt + C
Cycle Modes (Fast / Deep / Extended)
Alt + M
📂

Local Model Directories

Mov isolates neural model weights into a dedicated per-user directory. This keeps your installer size compact and ensures model downloads are preserved across application updates.

Windows 10 / 11 Storage Path %LOCALAPPDATA%
C:\Users\<YourUsername>\AppData\Local\Mov\pouli\models\
Expected Standard Weights:
Deep Mode (3B Model): qwen2.5-3b-instruct-q4_k_m.gguf
Extended Mode (7B Model): qwen2.5-7b-instruct-q4_k_m.gguf
Tip: If you already have existing GGUF models downloaded on your machine, simply place or link them into the directory above using the matching filename. Mov will automatically detect them on startup.
🛠️

Common Troubleshooting

🛡️ Windows SmartScreen or Browser says "Unrecognized App"

Because Mov is a newly built, independent open-source project, Windows Defender SmartScreen and browsers (Chrome/Firefox) may warn that the file is not commonly downloaded:

  1. When the blue Windows SmartScreen banner appears, click "More info".
  2. Click the "Run anyway" button at the bottom right.
  3. In Chrome or Edge, if prompted that the file isn't verified, click Keep > Keep anyway.

1. "Bundled model not found" in the console or sidebar

This occurs when the requested GGUF weights have not completed downloading or are not placed in %LOCALAPPDATA%\Mov\pouli\models\. Verify that the file size is greater than 10 MB and that the filename matches the required specification exactly.

2. Local inference is slow or high CPU usage

In Extended Mode, Mov offloads up to 16 transformer layers directly to your GPU via Vulkan shaders. Ensure your graphics drivers support Vulkan 1.2 or higher. On systems with integrated graphics, consider using Deep Mode (3B) for optimal response latency.

3. Does Mov keep llama-server running in the background?

No. Mov uses an aggressive memory-eviction timer. If no prompts or summaries are generated for 3 minutes, Mov kills the local llama-server.exe background process to return 100% of your RAM and VRAM to your system.

4. Can I uninstall without losing my downloaded models?

Yes. The Mov uninstaller cleans registry keys, shortcuts, and application binaries from Program Files, but intentionally leaves your model directory intact in %LOCALAPPDATA% so you don't have to re-download multi-gigabyte models when updating or reinstalling.

Still need help or found a bug?

Reach out directly to the developer team with logs, crash reports, or feature requests.

mountainbirrb@gmail.com